Great prices on a wide variety of items. I always come here first for tools and gear.
Super cheap store for imported tools and other goodies. Decent selection of items you might not find elsewhere. Quality is well below any other store, but so are the prices. You get what you pay for. Great service at this location-friendly and helpful employees.
Went into this store for the first time last night 9/2/2017 and was happy with the selection of tools and appearance of the store. However, the staff was inconsiderate at best. The young girl working the front counter was very short when I asked about warranty on an item. She informed me to go to the back of the store and get what i needed then come back up front. Here's where the problem comes in, (granted I did walk into the store at 7:45). While getting my item for warranty in the back of the store, the staff decided to turn off all of the interior lights in the store WITH US AND OTHER SHOPPERS STILL SHOPPING! I couldn't believe that 10 minutes before the store closes they are rude enough to shut the lights off basically telling you you're done shopping and to get out. What if I wanted to spend $500 on a new generator for the home I just purchased in the area? . Doors locked, lights off before 8:00pm closing time. Not too impressed.
I called this location today after being treated poorly by the Howell store manager. The sales person at this store was helpful and professional. He even gave me hints about having an item that I needed held for a longer period of time and pointed out a coupon for a nicer version of the item for the same price. This is where I will spend my money even though it is not as convenient as the Howell store. Thanks for the great customer service and I look forward to picking up my item this week!
They sell a lot of cheap made in China tools, but if your not using them professionally then they will work just fine, plus they give away a bunch of free small tools, usually something cheap like a flashlight of screw driver set, but still free. If you plan on using the tool everyday for hours at a time then I would suggest buying name brand, but I have not put the tools to the test so couldn't say how durable they are just it's what I have heard from others.
Harbor Freight Tools is a US Hardware Store based in Ypsilanti, Michigan. Harbor Freight Tools is located at 2399 Ellsworth Rd, Ypsilanti, MI 48197, USA.
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